This guide explains how to use the interaction API to view claims, add and view Attachments, Notes, and Transactions to claims, view and resend Correspondence, and request that a case is withdrawn or reopened.

Swaggerhub: https://app.swaggerhub.com/apis/Quavo/QFD-public/1.01.0

Interaction API

Finding and viewing Cases

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Request a Case to be reopened

List Tasks

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• Request to reopen a case that is already open
• Request to reopen a case that already has a reopen request in process
• Request to reopen a dispute that is not on the specified claim

Request a Case to be withdrawn

Request a Case to be reopened

List Tasks

• Use the endpoint, www.example.com/QFDAPI/v1/task/list to get a list of tasks for a claim or client

• The /task/list endpoint request requires the following parameters:

  • CorrelationId

    • This is a UUID

  • ClaimId 

    • This is used to retrieve all tasks for a claim

  • or ClientId and TaskLabel

    • This is used to retrieve all of the tasks of a specific task label for a specific client
• The /tasks/list endpoint request supports the following parameters for additional result set configuration:
  • PageNum - page to retrieve, default to 1 for first page of results
  • PageSize - number of items to retrieve per page, defaults to 1000
  • SortBy - result field to sort by, defaults to CreateDateTime
  • SortType - ASC for ascending, DESC for descending. Defaults to ASC