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Available only from the Communication Hub, this letter is sent when the ACH dispute is returned was posted in error by the client and serves as an apology to the account holder. |
| | Applies To | ACH | | Relates To | | Stagil incoming links macro |
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Content
<Manual Header>
<Opening - Resolved><Opening - Unresolved>
<Transaction Grid - Adjustment>
We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.
<Provisional Credit Adjustment>
<Continued Investigation>
<Dear <Customer/Member Name>,
On <Transaction Date>, we inadvertently paid the following electronic funds debit from your account ending in <Last 4 digits of the Account Number>.
On <Reverse Date>, we reversed this entry and any related fees.
<Transaction Grid>
<Print Footer>
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| PageWithExcerpt | Opening - Resolved |
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| PageWithExcerpt | Transaction Grid - Adjustment |
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We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.
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| PageWithExcerpt | Provisional Credit Adjustment |
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PageWithExcerpt | Continued InvestigationOn 01/05/2024, we inadvertently paid the following electronic funds debit from your account ending in 0020.On 01/26/2024, we reversed this entry and any related fees.| Date | Description | Amount | Disputed Amount |
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| 01/05/2024 | ACH TEST | $500.00 | $500.00 |
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