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Available only from the Communication Hub, this letter is sent when the ACH dispute was posted in error by the client and serves as an apology to the account holder. |
| | Applies To | ACH | | Relates To | | Stagil incoming links macro |
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Content
<Manual Header>
Dear <Customer/Member Name>,
On <Transaction Date>, we inadvertently paid the following electronic funds debit from your account ending in <Last 4 digits of the Account Number>. On <Reverse Date>, we reversed this entry and any related fees.
<Transaction Grid>
<Print Footer>
Sample
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On 01/05/2024, we inadvertently paid the following electronic funds debit from your account ending in 0020. On 01/26/2024, we reversed this entry and any related fees.
| Date | Description | Amount | Disputed Amount |
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| 01/05/2024 | ACH TEST | $500.00 | $500.00 |
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