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| Multiexcerpt include |
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| MultiExcerptName | Extension |
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| PageWithExcerpt | Pend PC for DocumentsCustomer Response |
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If any required documents are missing, the system will delay further processing until the document(s) are received or the configured pend duration expires.
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| Multiexcerpt |
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| MultiExcerptName | ChargebackPC |
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Extension: Chargeback PCBy default, the system is configured to issue provisional credit to the customer in the Investigation step. To configure the system to issue provisional credit after a chargeback has been filed for card disputes, update IssueProvisionalCreditAfterChargeback to evaluate to TRUE.
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| Page Properties |
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| Rule(s) | ProvisionalCreditReview |
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References
| Stagil incoming links macro |
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