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Action | Description |
|---|---|
| REVIEW | A Review Second Presentment assignment is generated and prompts a user to review the response and take appropriate action. |
| WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
Review Second Presentment
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When full or partial liability is accepted, the user is prompted to process liability complete the Final Investigation Flow for the amount accepted.
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Once an action is taken, it is recorded in the Recovery Action History.
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