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Field Name | View |
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Dispute ID | Default |
Description | Default |
Transaction Date | Default |
Dispute Amount | Default |
Dispute Status | Default |
Acquirer Network | |
Dispute Reason | |
Documentation Required | |
Remaining Recovery Amount | |
Date Chargeback Rights Expire | |
NACHA Return Deadline | |
Chargeback Rights Indicator | |
Selected Recovery Reason |
Ellipses Menu
Utilize the Ellipses Menu to access additional details about each individual dispute, including the transaction and recovery details.
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The Transaction Details modal displays additional transaction details obtained through enrichment.
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Recovery Action Details
The Recovery Action Details modal displays a table view of all recovery attempts made on the dispute. Users also have the option to expand the Dispute Recovery Actions for a more detailed view of recovery attempts.
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