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Description


Excerpt

Sent when a claim is abandoned during the intake process and the optional Abandoned Claims Workflow is enabled.


Applies To

ACH, ATM, Balance Transfer, BillPay, Card, Check, Convenience Check, P2P, RTP, Wire, Zelle

Preview


Content

<Manual Header>

You contacted us on <<ContactDate>> to inquire about the following transaction(s):

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No dispute was submitted and, therefore, no investigation has been started.  If you wish to initiate a dispute, please call <<ClientInfo.PhoneNumber>> so that we can gather the necessary details to begin investigating.  If you do not wish to move forward with a dispute, no action is needed.  Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.


<Print Footer>

Sample

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