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The Written Statement of Unauthorized Debit is required to support ACH claims. It is typically included with the ACH confirmation letter as an attachment/enclosure, but can also be sent manually from the Communication Hub. When it is sent manually, it will include a cover letter.  The statement section of the form will be pre-selected, based on the answers provided during intake.


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Cover Letter Content

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We are in the process of investigating the claim referenced above.

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Cover Letter Sample

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We are in the process of investigating the claim referenced above.

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