Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Click the Provisional Credit Approval button.

    Expand
    titleClick here to see the expanded assignment...


  2. Review the details provided.

  3. Determine which action should be taken by making a selection under the Decision drop-down:
    • Approve - This option approves the provisional credit, which will kick off the lettering and Accounting adjustments.
    • Deny - This option denies the provisional credit, which will move the claim back into the assignment flow. The assignment will not route back to the original user.
      • Comments will need to be added.

  4. Click the Apply button.

  5. Click the Process Actions button.


Details of the approval assignment outcome can be found in the Decision Approvals node under the Completed Actions section. 

Expand
titleClick here to reveal the image...


Image Added


The dispute-level audit reflects approval decisions.

Expand
titleClick here to reveal the image...

Image Added


In the event of a decision denial, the Alerts alarm bell will present a notification. 

Expand
titleClick here to reveal the image...

Image Added