Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Multiexcerpt macro
hiddenfalse
nameDescription
fallbackfalse

Each time a change is saved to a claim-level property in QFD, an event is created.  This event includes all important claim details and will be useful for referencing from most other events to understand the full picture of the claim.

Multiexcerpt macro
hiddenfalse
nameFields
fallbackfalse

Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR(32)

glossary_descriptionfalse

ALWAYS

qvo-stg

Key

ClientId

VARCHAR(64)

glossary_descriptionfalse

ALWAYS

Default

Key

ClaimId

VARCHAR(32)

glossary_descriptionfalse

ALWAYS

2306060014C

Key

ClaimType

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

Card-Pinless

Account Details

CustomerId

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

123456

Account Details

IsEmployeeClaim

BOOLEAN

CONDITIONAL

false

Account Details

AccountNumber

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

0000123456

Account Details

IsEnrolledInAutopay

BOOLEAN

CONDITIONAL

TRUE

Account Details

NextPaymentDate

DATE

CONDITIONAL

2023-09-09

Account Details

StatementCycleDate

DATE

CONDITIONAL

2023-09-09

Account Details

AccountOpenDate

DATE

8539b451-d921-460e-8dd1-53050f3060a7glossary_descriptioneJyLjgUAARUAuQ==false

CONDITIONAL

2023-09-09

Available in 24.01.03.

Account Details

AccountType

VARCHAR(32)

8539b451-d921-460e-8dd1-53050f3060a7glossary_descriptioneJyLjgUAARUAuQ==false

CONDITIONAL

“Deposit”, “Credit Card”

Available in 24.01.03.

Card Details

CardType

VARCHAR(16)

CONDITIONAL

Debit

Card Details

CardBIN

VARCHAR(8)

glossary_descriptionfalse

CONDITIONAL

412356, 41235678

Card Details

CardNumberLast4

VARCHAR(4)

Last 4 digits of the Card Number.

CONDITIONAL

5555

Claim Details

ReasonType

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

Fraud

Claim Details

Reason

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

Stolen

Claim Details

ChannelOrigin

VARCHAR(32)

ALWAYS

Online Banking

Claim Details

ClaimAmount

NUMBER(20,2)

glossary_descriptionfalse

CONDITIONAL

123.45

Claim Details

TotalClaimAmount

NUMBER(20,2)

glossary_descriptionfalse

CONDITIONAL

123.45

Claim Details

CustomerContactDate

DATE

glossary_descriptionfalse

CONDITIONAL

2023-09-09

Claim Details

CustomerDiscoveryDate

DATE

glossary_descriptionfalse

CONDITIONAL

2023-09-09

Claim Details

IsPotentialAbuse

BOOLEAN

glossary_descriptionfalse

CONDITIONAL

FALSE

Claim Details

Status

VARCHAR(64)

glossary_descriptionfalse

ALWAYS

RESOLVED-PAID

Claim Details

ProvisionalCreditDateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Claim Details

PCDecision

VARCHAR(16)

CONDITIONAL

Grant

Claim Details

Decision

VARCHAR(64)

glossary_descriptionfalse

CONDITIONAL

Paid, Denied

Claim Details

HasIdentifiedSuspect

BOOLEAN

db9d0b0b-3d45-4a33-9637-e2c1a4e0c2dfglossary_descriptionfalse

ALWAYS

TRUE, FALSE

Available in 24.01.03.

Claim Details

PCDecisionFromIIDPreSubmission

VARCHAR(16)

db9d0b0b-3d45-4a33-9637-e2c1a4e0c2dfeJyLjgUAARUAuQ==glossary_descriptionfalse

ALWAYS

AutoPay, Review

Available in 24.01.03.

Claim Details

PCDecisionReason

VARCHAR(255)

db9d0b0b-3d45-4a33-9637-e2c1a4e0c2dfeJyLjgUAARUAuQ==glossary_descriptionfalse

CONDITIONAL

Available in 24.01.03.

Claim Details

ResolvedDateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Claim Details

InvestigationCompleteDateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Claim Details

ReclassificationCount

NUMBER(3,0)

glossary_descriptionfalse

CONDITIONAL

1

Claim Details

RequiredDocumentCount

NUMBER(3,0)

glossary_descriptionfalse

CONDITIONAL

1

Claim Details

TimeZone

VARCHAR(48)

ALWAYS

America/Los_Angeles

Claim Details

WasPCManuallyWithheld

BOOLEAN

110346a1-c1f8-45bd-bf93-efc782936b02glossary_descriptionfalse

ALWAYS

TRUE, FALSE

Available in 24.01.03.

Compliance Details

RegE10DateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

PCDocRequirementSatisifedDateTime

TIMESTAMP_NTZ(9)

69e181af-8ebb-4e96-b6b2-96aebc3aa1e5glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Available in 24.01.03.

Compliance Details

RegE10ThresholdDateTime

TIMESTAMP_NTZ(9)

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegE45DateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegE90DateTime

TIMESTAMP_NTZ(9)

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegEThresholdDateTime

TIMESTAMP_NTZ(9)

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegZ30DateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegZ30ThresholdDateTime

TIMESTAMP_NTZ(9)

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegZ90DateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegZ90ThresholdDateTime

TIMESTAMP_NTZ(9)

CONDITIONAL

2023-09-09 21:00:00

Compliance Details

RegZPCThresholdDateTime

TIMESTAMP_NTZ(9)

8205c579-7f38-4507-b8b9-68628f59264feJyLjgUAARUAuQ==glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Available in 24.01.03.

Compliance Details

RegZPCDateTime

TIMESTAMP_NTZ(9)

8205c579-7f38-4507-b8b9-68628f59264feJyLjgUAARUAuQ==glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Available in 24.01.03.

Compliance Details

IsFCRA

BOOLEAN

Indicates whether the FCRA Override was applied to the claim.

CONDITIONAL

FALSE

Deflection Details

ISANYTRANSACTIONDEFLECTEDFROMMERCHANTCREDIT

BOOLEAN

TRUE when 1 or more disputes are resolved-no action, due to merchant credit.

CONDITIONAL

TRUE

Only available with Deflection booster.

Deflection Details

ISANYTRANSACTIONDEFLECTEDFROMPURCHASEINQUIRY

BOOLEAN

TRUE when 1 or more disputes are resolved-no action, due to purchase inquiry details.

CONDITIONAL

TRUE

Only available with Deflection booster.

Deflection Details

ISANYTRANSACTIONDEFLECTEDFROMUNDISPUTEDHISTORY

BOOLEAN

TRUE when 1 or more disputes are resolved-no action, due to undisputed history.

CONDITIONAL

TRUE

Only available with Deflection booster.

Metadata

CreatedbyUserId

VARCHAR(64)

The username of the user that created the claim.

CONDITIONAL

devan.robertson@quavo.com

Available in 24.01.03.

Metadata

SaveDateTime

TIMESTAMP_NTZ(9)

ALWAYS

2023-09-09 21:00:00

Metadata

CreateDateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

ALWAYS

2023-09-09 21:00:00

Metadata

SubmittedDateTime

TIMESTAMP_NTZ(9)

863749f2-d1af-469c-a9ba-f14473f15b1fglossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Available in 24.01.03.

Metadata

StatusChangedDateTime

TIMESTAMP_NTZ(9)

0029fa70-44a4-47ae-8b0d-98991ddce573glossary_descriptionfalse

CONDITIONAL

2023-09-09 21:00:00

Available in 24.01.03.

Metadata

EventDateTime

TIMESTAMP_NTZ(9)

glossary_descriptionfalse

ALWAYS

2023-09-09 21:00:00

Metadata

EventIdentifier

VARCHAR(64)

glossary_descriptionfalse

ALWAYS

70b1c86d-d06f-4c93-bab2-0e938a4ef768

Metadata

EventItemId

VARCHAR(64)

glossary_descriptionfalse

ALWAYS

qvo-stg|2306060014C