Field | Corresponding Mastercom Property | Sample Value | Conditions |
TenantId | | | |
ClientId | | | |
ClaimId | | | |
DisputeId | | | |
acquirerId | acquirerId | "020735" | |
acquirerRefNum | acquirerRefNum | "82681344122900018469775" | |
primaryAccountNum | primaryAccountNum | "536314******2717" | |
mcClaimId | claimId | "209017247936" | |
claimType | claimType | "Standard" | |
claimValue | claimValue | "0.00 USD" | |
standardClaims | standardClaims | null | |
clearingDueDate | clearingDueDate | "2024-06-25" | |
clearingNetwork | clearingNetwork | "GCMS" | |
createDate | createDate | "2024-05-27" | |
dueDate | dueDate | "2024-09-25" | |
transactionId | transactionId | "TIVHr_spwPszopzzTYX6iKD7MulLICsEa7e00vgx_KbeNuWWsYBm_cMgNG_yH1He-NQC2w5n9oK-kuT_NJfMXL-kOC7eR6CuLwxBF2N2FT5mM=#2GuLwzxF8tO50kGPa4RP3Qwimn-ghkEhb8c1XpcoeIqJhw7TsQtk6EOn2bUAzC83v9rHCK8ZLVICTmwAFOVwNQ==" |
isAccurate | isAccurate | "true" | |
isAcquirer | isAcquirer | "false" | |
isIssuer | isIssuer | "true" | |
isOpen | isOpen | "true" | |
issuerId | issuerId | "017421" | |
lastModifiedBy | lastModifiedBy | "cbkadm" | |
lastModifiedDate | lastModifiedDate | "2024-07-15" | |
merchantId | merchantId | "868800000043109" | |
queueName | queueName | "Issuer Worked" | |
switchSerialNumber | switchSerialNumber | null | |
retrievalDetailsAcquirerRefNum | retrievalDetails.acquirerRefNum | "82681344122900018469775" | |
retrievalDetailsAcquirerResponseCd | retrievalDetails.acquirerResponseCd | "A" | |
retrievalDetailsAcquirerMemo | retrievalDetails.acquirerMemo | "Funds Movement Request" | |
retrievalDetailsAcquirerResponseDt | retrievalDetails.acquirerResponseDt | "2024-05-29" | |
retrievalDetailsAmount | retrievalDetails.amount | null | |
retrievalDetailsCurrency | retrievalDetails.currency | null | |
retrievalDetailsClaimId | retrievalDetails.claimId | "209017247936" | |
retrievalDetailsIssuerResponseCd | retrievalDetails.issuerResponseCd | null | |
retrievalDetailsIssuerRejectRsnCd | retrievalDetails.issuerRejectRsnCd | null | |
retrievalDetailsIssuerMemo | retrievalDetails.issuerMemo | null | |
retrievalDetailsIssuerResponseDt | retrievalDetails.issuerResponseDt | null | |
retrievalDetailsImageReviewDecision | retrievalDetails.imageReviewDecision | null | |
retrievalDetailsImageReviewDt | retrievalDetails.imageReviewDt | null | |
retrievalDetailsPrimaryAcctNum | retrievalDetails.primaryAcctNum | "536314******2717" | |
retrievalDetailsRequestId | retrievalDetails.requestId | "309036139910" | |
retrievalDetailsRetrievalRequestReason | retrievalDetails.retrievalRequestReason | "A" | |
retrievalDetailsDocNeeded | retrievalDetails.docNeeded | null | |
retrievalDetailsCreateDate | retrievalDetails.createDate | "2024-05-29" | |
retrievalDetailsChargebackRefNum | retrievalDetails.chargebackRefNum | null | |
retrievalDetailsCancelDate | retrievalDetails.cancelDate | null | |
retrievalDetailsRejectDate | retrievalDetails.rejectDate | null | |
retrievalDetailsReverseDate | retrievalDetails.reverseDate | null | |
retrievalDetailsRejectReason | retrievalDetails.rejectReason | null | |
retrievalDetailsInstructionsForHealthcare | retrievalDetails.instructionsForHealthcare | null | |
retrievalDetailsMemo | retrievalDetails.memo | "Funds Movement Request" | |
retrievalDetailsCollaborationExpirationDateTime | retrievalDetails.collaborationExpirationDateTime | null | |
retrievalDetailsAcquirerResponseNotificationStatus | retrievalDetails.acquirerResponseNotificationStatus | "Received - Worked" | |
chargebackCurrency | chargebackDetails.currency | "USD" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackDocumentIndicator | chargebackDetails.documentIndicator | "true" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackMessageText | chargebackDetails.messageText | "NONE" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackAmount | chargebackDetails.amount | "198.78" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackReasonCode | chargebackDetails.reasonCode | "4853" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackIsPartialChargeback | chargebackDetails.isPartialChargeback | false | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackChargebackType | chargebackDetails.chargebackType | "CHARGEBACK" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackChargebackId | chargebackDetails.chargebackId | "309161784896" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackClaimId | chargebackDetails.claimId | "209017247936" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackReversed | chargebackDetails.reversed | false | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackReversal | chargebackDetails.reversal | false | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackCreateDate | chargebackDetails.createDate | "2024-06-14" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackChargebackRefNum | chargebackDetails.chargebackRefNum | "9235691063" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackDocumentStatus | chargebackDetails.documentStatus | "COMPLETED" | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackRejectReason | chargebackDetails.rejectReason | null | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackEditExclusionCode | chargebackDetails.editExclusionCode | null | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackReconciliationAmount | chargebackDetails.reconciliationAmount | null | chargebackDetails.chargebackType = "CHARGEBACK" |
chargebackReconciliationCurrency | chargebackDetails.reconciliationCurrency | null | chargebackDetails.chargebackType = "CHARGEBACK" |
representmentCurrency | chargebackDetails.currency | "USD" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentDocumentIndicator | chargebackDetails.documentIndicator | "true" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentMessageText | chargebackDetails.messageText | "9235691063Please see TC with cardholder and transaction details" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentAmount | chargebackDetails.amount | "198.78" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentReasonCode | chargebackDetails.reasonCode | "2700" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentIsPartialChargeback | chargebackDetails.isPartialChargeback | false | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentChargebackType | chargebackDetails.chargebackType | "SECOND_PRESENTMENT" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentChargebackId | chargebackDetails.chargebackId | "309227031249" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentClaimId | chargebackDetails.claimId | "209017247936" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentReversed | chargebackDetails.reversed | false | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentReversal | chargebackDetails.reversal | false | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentCreateDate | chargebackDetails.createDate | "2024-06-23" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentChargebackRefNum | chargebackDetails.chargebackRefNum | "9235691063" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentDocumentStatus | chargebackDetails.documentStatus | "COMPLETED" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentRejectReason | chargebackDetails.rejectReason | null | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentEditExclusionCode | chargebackDetails.editExclusionCode | null | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentReconciliationAmount | chargebackDetails.reconciliationAmount | "198.78" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
representmentReconciliationCurrency | chargebackDetails.reconciliationCurrency | "USD" | chargebackDetails.chargebackType = "SECOND_PRESENTMENT" |
caseFilingDetailsCaseFilingStatus | caseFilingDetails.caseFilingStatus | "Won" | |
caseFilingDetailsClaimId | caseFilingDetails.caseFilingDetails.claimId | "209017247936" | |
caseFilingDetailsClaimType | caseFilingDetails.caseFilingDetails.claimType | "CaseFiling" | |
caseFilingDetailsCaseId | caseFilingDetails.caseFilingDetails.caseId | "37388319" | |
caseFilingDetailsCaseType | caseFilingDetails.caseFilingDetails.caseType | "2" | |
caseFilingDetailsChargebackRefNum | caseFilingDetails.caseFilingDetails.chargebackRefNum | [ 9235691063 ] | |
caseFilingDetailsCurrencyCode | caseFilingDetails.caseFilingDetails.currencyCode | "USD" | |
caseFilingDetailsCustomerFilingNumber | caseFilingDetails.caseFilingDetails.customerFilingNumber | "" | |
caseFilingDetailsDisputeAmount | caseFilingDetails.caseFilingDetails.disputeAmount | "198.78" | |
caseFilingDetailsDueDate | caseFilingDetails.caseFilingDetails.dueDate | null | |
caseFilingDetailsFilingAgaintstIca | caseFilingDetails.caseFilingDetails.filingAgaintstIca | "20735" | |
caseFilingDetailsFilingAs | caseFilingDetails.caseFilingDetails.filingAs | "I" | |
caseFilingDetailsFilingIca | caseFilingDetails.caseFilingDetails.filingIca | "17421" | |
caseFilingDetailsMerchantName | caseFilingDetails.caseFilingDetails.merchantName | "GL GUMMIES BX1\\5880 HI" | |
caseFilingDetailsPrimaryAccountNum | caseFilingDetails.caseFilingDetails.primaryAccountNum | "536314******2717" | |
caseFilingDetailsViolationCode | caseFilingDetails.caseFilingDetails.violationCode | "" | |
caseFilingDetailsViolationDate | caseFilingDetails.caseFilingDetails.violationDate | null | |
caseFilingDetailsRulingDate | caseFilingDetails.caseFilingDetails.rulingDate | "2024-10-17" | |
caseFilingDetailsRulingStatus | caseFilingDetails.caseFilingDetails.rulingStatus | "Favor Sender" | |
caseFilingDetailsVirtualAccountNum | caseFilingDetails.caseFilingDetails.virtualAccountNum | "" | |
caseFilingDetailsCreditDate | caseFilingDetails.caseFilingDetails.creditDate | null | |
caseFilingDetailsChargebackDate | caseFilingDetails.caseFilingDetails.chargebackDate | null | |
caseFilingDetailsReasonCode | caseFilingDetails.caseFilingDetails.reasonCode | "4853" | |
caseFilingAcceptMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "ACCEPT" |
caseFilingAcceptResponseDate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "ACCEPT" |
caseFilingRejectMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "REJECT" |
caseFilingRejectResponseDate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "REJECT" |
caseFilingRebutMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "REBUT" |
caseFilingRebutResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "REBUT" |
caseFilingEscalateMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "ESCALATE" |
caseFilingEscalateResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "ESCALATE" |
caseFilingWiththdrawMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "WITHDRAW" |
caseFilingWiththdrawResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "WITHDRAW" |
caseFilingFavorsenderMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "FAVORSENDER" |
caseFilingFavorsenderResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "FAVORSENDER" |
caseFilingFavorreceiverMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "FAVORRECEIVER" |
caseFilingFavorreceiverResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "FAVORRECEIVER" |
caseFilingDeclinedMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "DECLINED" |
caseFilingDeclinedResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "DECLINED" |
caseFilingModifycaseMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "MODIFYCASE" |
caseFilingModifycaseResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "MODIFYCASE" |
caseFilingCreatecaseMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "CREATECASE" |
caseFilingCreatecaseResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "CREATECASE" |
caseFilingExpiredMemo | caseFilingRespHistory.memo | "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." | caseFilingRespHistory.action = "EXPIRED" |
caseFilingExpiredResponsedate | caseFilingRespHistory.responseDate | "2024-10-17" | caseFilingRespHistory.action = "EXPIRED" |
