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Info
titleFraud Reporting Updates

When Fraud Reporting was previously performed on a claim, and the claim was later denied for any reason other than a Merchant Credit, a call is placed systematically to update the Fraud Reporting after claim resolution. This optional configuration is set by default.

Fraud Reporting Rejects

When a fraud report is rejected, the system should exit the flow and not attempt to delete the fraud reporting. The Completed Actions will show fraud reporting as successfully completed even if it was subsequently rejected.

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In the event of a fraud reporting reject, no user action will be prompted and there will not be a notification present in QFD. No update will be made if the dispute is denied. There will be an audit entry to show that the service was run as a part of QFD's standard checks in final processing.

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Info

A reject is indicated by AcctSeqNum = 9999 on the GetFraudReportDetails call  

Fraud Types

Visa

The following fraud types are supported by the Visa network.  The Default Rules column describes the logic used for setting the default fraud type.

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