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The dispute will pend for ten calendar days in the Documentation node awaiting the requested document. If no documents have been received after 10 calendar days, the Documentation node will resolve and the dispute will move forward. If it is received, the Review Documents assignment will prompt the agent to review the submission or skip the document requirement.
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How-To
Use the example claim you've prepared for the walkthrough.
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Step 1: Click the Review Documents button
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