Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Page Properties

Description

Excerpt

This assignment is generated when Required Investigation flow is enabled and prompts the user to document investigation findings.

Details

Multiexcerpt
MultiExcerptNameActions

Investigate Case

This primary flow action prompts the user to document the findings of their investigation and may include require topics.

SLA

None

Work QueueInvestigation Queue
Work Group

Multiexcerpt include
MultiExcerptNamework_group
PageWithExcerptInvestigation Queue