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Description

Excerpt

When a recovery option has been applied to a dispute and one, or more, existing dependencies have not been satisfied, this assignment is generated and prompts user review.

SLA

Deadline: 8hrs

Assignment Group

Next Recovery Deadline

Overview

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The Review Chargeback assignment prompts the user to correct or update the resolution form. This task often requires the user to reach out to the account holder for additional information or documentation, so communicate best practices around pend timeframes and communication. 

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