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Info

Duplicate Detection

If a posted transaction already exists as a dispute on another claim, it will not be considered for auto-match, nor will it be available to the user to select during a review.

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Tip

Extension Points

When the WaitForPosting SLA expires, should a user review all transactions that have posted since the pending transaction was added to the claim?  (Config: ShouldReviewPostedAfterWindowExpires)

How should the system determine what is a potential match and what is an automatic match?  (Decision Table: TempMatchingCriteria)

How long should the system wait for the posting before denying the dispute?  (SLA Deadline: WaitForPosting)

How often should the system check the system of record for new postings?  (SLA Goal: WaitForPosting)

When it is determined that the authorization did not post, should the system send the Never Posted Deny (When Rule: ShouldSendNotPostedDeniedLetter)

When a posted transaction is matched to an authorization, Should the system send the Authorization Posting Confirmation?  (When Rule: ShouldSendAuthorizationPostedLetter)

To customize how the start and end date parameters are set for searching for posted transactions, update DefaultCheckForPostingSearchDateRangeExt.

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