Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|
Key | TenantId | VARCHAR(32) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Tenant ID |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| ALWAYS | qvo-stg | |
Key | Tenant | VARCHAR(64) | | Multiexcerpt include macro |
|---|
| macro_uuid | 92aefef2-6d9d-4064-a29c-4aff6b6b5512 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Tenant |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Default | |
Key | ClientId | VARCHAR(64) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Client ID |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| ALWAYS | Default | |
Key | Client | VARCHAR(64) | | Multiexcerpt include macro |
|---|
| macro_uuid | 92aefef2-6d9d-4064-a29c-4aff6b6b5512 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Client |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Default | |
Claim Details | ClaimType | VARCHAR(64) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Claim Type |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| CONDITIONAL | Card-Pinless | |
Claim Details | ClaimCategory | VARCHAR(64) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Claim Category |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| CONDITIONAL | Fraud | |
Claim Details | ClaimReason | VARCHAR(64) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Claim Reason |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| CONDITIONAL | Stolen | |
Transaction Details | Network | VARCHAR(64) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Network |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| CONDITIONAL | Mastercard, Visa | |
Key | ClaimId | VARCHAR(32) | | Multiexcerpt include |
|---|
| MultiExcerptName | glossary_description |
|---|
| PageWithExcerpt | Claim ID |
|---|
| shouldDisplayInlineCommentsInIncludes | false |
|---|
|
| ALWAYS | 2306060014C | |
Key | DisputeId | VARCHAR(32) | | Multiexcerpt include macro |
|---|
| macro_uuid | a3e31307-8cb9-40d8-8eef-f74f27879680 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Dispute ID |
|---|
| addpanel | false |
|---|
|
| ALWAYS | 2306060014D | |
Claim Details | CustomerContactDate | DATE | | Multiexcerpt include |
|---|
| macro_uuid | d99ef6b8-ca27-4139-8c27-79c2824a1215 |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| MultiExcerptName | glossary_description |
|---|
| addpanel | false |
|---|
| PageWithExcerpt | Customer Contact Date |
|---|
|
| CONDITIONAL | 2023-09-09 | |
Dispute Details | DisputeStatus | VARCHAR | | Multiexcerpt include macro |
|---|
| macro_uuid | 4d8f61f8-8517-4d47-a5e5-2ded7ebed57a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Status Work |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Pending-Response | |
Dispute Details | DisputeAmount | NUMBER | | Multiexcerpt include macro |
|---|
| macro_uuid | 464f8016-31b8-44f7-af00-b29949a884d0 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Dispute Amount |
|---|
| addpanel | false |
|---|
|
| ALWAYS | 123.45 | |
Dispute Details | Reopened | BOOLEAN | | Multiexcerpt include macro |
|---|
| macro_uuid | 44a2dc9b-79dc-4d48-adae-d7f598bc7c6c |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Reasserted |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | True | Only applicable when a dispute has been reopened after being denied. |
Recovery Details | Cycle1ActionDateActionDate | | | Multiexcerpt include macro |
|---|
| macro_uuid | 62f1733e-0421-4eae-9bbe-01dce91ddb9a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action Date |
|---|
| addpanel | false |
|---|
|
| ALWAYS | 2023-09-09 | |
Recovery Details | Cycle1ActionAction | | | Multiexcerpt include macro |
|---|
| macro_uuid | a8843573-3133-4d57-a864-2993e594bd7a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Chargeback, Rapid Dispute Resolution, Request Submitted | |
Recovery Details | Cycle1ResponseDateResponseDate | | | Multiexcerpt include macro |
|---|
| Recovery Details | Cycle1Outcome | | Multiexcerpt include macro |
|---|
| macro_uuid | 7daa2913-4860-4a0b-a9fa-4fbb75a44e0a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Outcome |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Won, Lost | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle1Status | | Multiexcerpt include macro |
|---|
| macro_uuid | 12a69cdc-95e0-4509-96e9-d4b5dbbad7a1 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Status |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Completed, Pending Response, Not Attempted | Recovery Details | Cycle1ResponseActionDate | | Multiexcerpt include macro |
|---|
| macro_uuid | 86456057-d5ba-46e9-9ea7-a651d1297eb8 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle1Response | | Multiexcerpt include macro |
|---|
| macro_uuid | da6d6404-c6f9-4c91-99d8-ebab06fcbfd4 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Acquirer Declined, Acquirer Accepted Full, Acquirer Accepted Partial, Acquirer Accepted Full (RDR), Inbound Pre-Arbitration, Inbound Pre-Arbitration (Merchant Credit), Acquirer Declined (Merchant Credit) | Only applicable when a response in this cycle has been received. | | macro_uuid | d2ed5cf4-6242-4747-97c9-26284221282d |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer. | Recovery Details | Cycle1ResponseAction | | Multiexcerpt include macro |
|---|
| macro_uuid | e7e45f7a-336a-48b5-b838-5c9a44a854cc |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Write Off, Deny, Inbound Pre-Arbitration Declined, Timeframe Expired, Dispute Response Accepted - Partial, | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer. | Recovery Details | Cycle2ActionDate | | Multiexcerpt include macro |
|---|
| macro_uuid | 62f1733e-0421-4eae-9bbe-01dce91ddb9a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when recovery is pursued beyond cycle 1. | Recovery Details | Cycle2Action | | Multiexcerpt include macro |
|---|
| macro_uuid | a8843573-3133-4d57-a864-2993e594bd7a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Pre-Arbitration Submitted, Inbound Pre-Arbitration Declined, Arbitration Chargeback Submitted | Only applicable when recovery is pursued beyond cycle 1. |
Recovery Details | Cycle2ResponseDate | | Multiexcerpt include macro |
|---|
macro_uuid
| 86456057-d5ba-46e9-9ea7-a651d1297eb8 | |
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
page | Cycle Response Date| addpanel | false |
|---|
CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle2Response | | | Multiexcerpt include macro |
|---|
| macro_uuid | da6d6404-c6f9-4c91-99d8-ebab06fcbfd4 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Acquirer Declined, Acquirer Accepted Full, Acquirer Accepted Partial, Acquirer Accepted Full (RDR), Inbound Pre-Arbitration, Inbound Pre-Arbitration (Merchant Credit), Acquirer Declined (Merchant Credit) | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle2OutcomeActionOutcome | | | Multiexcerpt include macro |
|---|
| macro_uuid | 7daa2913-4860-4a0b-a9fa-4fbb75a44e0a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Outcome |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Won, Lost | Only applicable when a response in this cycle has been received. |
Recovery Details | Cycle2StatusActionStatus | | | Multiexcerpt include macro |
|---|
| macro_uuid | 12a69cdc-95e0-4509-96e9-d4b5dbbad7a1 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Status |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Completed, Pending Response, Not Attempted | Recovery Details | Cycle2ResponseActionDate | | Multiexcerpt include macro |
|---|
| macro_uuid | d2ed5cf4-6242-4747-97c9-26284221282d |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer. | Recovery Details | Cycle2ResponseAction | | Multiexcerpt include macro |
|---|
| macro_uuid | e7e45f7a-336a-48b5-b838-5c9a44a854cc |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Write Off, Deny, Inbound Pre-Arbitration Declined, Timeframe Expired, Dispute Response Accepted - Partial, | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer. | Recovery Details | Cycle3ActionDate | | Multiexcerpt include macro |
|---|
| macro_uuid | 62f1733e-0421-4eae-9bbe-01dce91ddb9a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when recovery is pursued beyond cycle 2. | Recovery Details | Cycle3Action | | Multiexcerpt include macro |
|---|
| macro_uuid | a8843573-3133-4d57-a864-2993e594bd7a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Action |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Arbitration Submitted, Pre-Arbitration Escalated | Only applicable when recovery is pursued beyond cycle 2. | Recovery Details | Cycle3ResponseDate | | Multiexcerpt include macro |
|---|
| macro_uuid | 86456057-d5ba-46e9-9ea7-a651d1297eb8 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle3Response | | Multiexcerpt include macro |
|---|
| macro_uuid | da6d6404-c6f9-4c91-99d8-ebab06fcbfd4 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Acquirer Declined, Acquirer Accepted Full, Acquirer Accepted Partial, Acquirer Accepted Full (RDR), Inbound Pre-Arbitration, Inbound Pre-Arbitration (Merchant Credit), Acquirer Declined (Merchant Credit) | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle3Outcome | | Multiexcerpt include macro |
|---|
| macro_uuid | 7daa2913-4860-4a0b-a9fa-4fbb75a44e0a |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Outcome |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Won, Lost | Only applicable when a response in this cycle has been received. | Recovery Details | Cycle3Status | | Multiexcerpt include macro |
|---|
| macro_uuid | 12a69cdc-95e0-4509-96e9-d4b5dbbad7a1 |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Status |
|---|
| addpanel | false |
|---|
|
| ALWAYS | Completed, Pending Response, Not Attempted | Recovery Details | Cycle3ResponseActionDate | | Multiexcerpt include macro |
|---|
| macro_uuid | d2ed5cf4-6242-4747-97c9-26284221282d |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action Date |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer. | Recovery Details | Cycle3ResponseAction | | Multiexcerpt include macro |
|---|
| macro_uuid | e7e45f7a-336a-48b5-b838-5c9a44a854cc |
|---|
| name | glossary_description |
|---|
| templateData | eJyLjgUAARUAuQ== |
|---|
| page | Cycle Response Action |
|---|
| addpanel | false |
|---|
|
| CONDITIONAL | Write Off, Deny, Inbound Pre-Arbitration Declined, Timeframe Expired, Dispute Response Accepted - Partial, | Only applicable when a response in this cycle has been received and further actions have been taken on behalf of the issuer |
