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| Setting | Description | Read Only? | Ticket Required? | ||
|---|---|---|---|---|---|
| Defer Liability Processing | When enabled, a "Send to Process Liability" option is available in Review Recovery Response assignments where FULL liability is accepted. This option is in addition to the existing Deny and Write Off options.
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| Recovery Minimum (Fraud) | Specify the minimum dispute amount for attempting recovery on fraud claims. | ||||
| Recovery Minimum (Non-Fraud) | Specify the minimum dispute amount for attempting recovery on non-fraud claims. | ||||
| Pin Preferring Chip Card (Deposit Account) Default | Specify whether debit cards are pin-preferring for use in recovery right evaluation. | ||||
| Pin Preferring Chip Card (Credit Card) Default | Specify whether credit cards are pin-preferring for use in recovery right evaluation. | ||||
| Issuer Country | Define the country of the card issuer for evaluating jurisdictional differences in recovery rules. | Yes | |||
| Post-Resolve Merchant Credit Checks | When enabled, QFD will continue to look for matching merchant credits after a dispute has been resolved as paid. | Yes | |||
| Recovery Currency | Settings for posted, settlement or local for AMEX, Visa and Default. | Yes | |||
| Chargeback Review | Require review by a user for all potential chargebacks? This will prevent chargebacks from being automated. | Yes |
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