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Delivery Failures (Bouncebacks)

Rate Limited Failures

  1. Creates failure task in PendingEmailRetry where QFD will attempt one retry after one hour

  2. If the retry fails, the Email Exchange Failure assignment is generated

Transient Failures

Includes failures such as: 4.4.7 - Delivery Time Expired and 5.4.5 - Network congestion

  1. A failure task is created in PendingEmailRetry where QFD will attempt one retry after one hour

  2. If the retry fails, the Letter Failed to Send assignment is generated

Permanent Failures

Includes failures such as: 5.3.4 - Message too big for system and 5.1.1 - Bad destination mailbox address

  1. No retry is attempted

Undefined Failures

For any failure type not specifically defined:

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