Overview
Determines what actions are taken when a claim enters the when and how Fraud Reporting flow is completed..
Actions
Action | Description |
|---|---|
| AUTO | Call integrated service to complete flow. |
| MANUAL | Generate a manual assignment for a user to complete flow. |
| SKIP | Exit the flow. |
Base Configuration
Condition | Action | |
|---|---|---|
| EFL is enabled AND Is Visa Transaction AND Visa RTSI Interface Available AND Visa Case Number Available | AUTO | EFL is enabled |
| MANUALIs MC Transaction AND MasterCom Interface Available AND MC Case Number Available | AUTO | |
| Otherwise | SKIPMANUAL |