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| title | Duplicate/Paid by Other Means |
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Question
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Property
Which of the following would you like to report?
I participated in this transaction, but there is a problem.
Which of the following best describes the reason for your dispute?
I was charged more than once.
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The duplicate transaction must be selected for the claim reason Charged More Than Once.
| SelectedValidTransaction | Other | Mandatory if BothTransactionsOnSameAcctNumberInd = "Yes" | Is the other transaction on a <ClientInfoCommonName> card? | IssuerOrCardholderOtherAcctWithDiffVisaCardInd | Yes/No | Mandatory if BothTransactionsOnSameAcctNumberInd = "No" | Is the other transaction paid by other means? | OtherTranSameMerchantInd | Yes/No | Mandatory if BothTransactionsOnSameAcctNumberInd = "No" | Select the account the charge(s) appear on. | SelectedValidAccount | Other | Mandatory if IssuerOrCardholderOtherAcctWithDiffVisaCardInd = "Yes" | Select the duplicate charge. | SelectedValidTransaction | Other | Mandatory if IssuerOrCardholderOtherAcctWithDiffVisaCardInd = "Yes" | |||||||||||||
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| Rule(s) | Vsq_PaidOtherDuplicateCommon | |||||||||||||||||||||||||||||||
| Insert excerpt | Visa Questionnaire - Other Payment Method | Visa Questionnaire - Other Payment Method | nopanel | true
. | Transaction Select | Conditional | When “Yes” to “Is the valid transaction on this same account?” | |
Is the other transaction on a Quavo card? | Yes/No | Conditional | When “No” to “Is the valid transaction on this same account?” | |
Select the account the charge(s) appear on: | Account Select | Conditional | When “Yes” to “Is the other transaction on a Quavo card?” | |
Please select a valid transaction. | Transaction Select | Conditional | When “Yes” to “Is the other transaction on a Quavo card?” | |
Did you attempt to resolve with the merchant? | Yes/No | Mandatory | ||
Are there local laws or regulations prohibiting you from resolving with the merchant? | Yes/No | Conditional | When “No” to “Did you attempt to resolve with the merchant?” | |
Please explain. | Freeform Text | Conditional | When “Yes” to “Are there local laws or regulations prohibiting you from resolving with the merchant?” | |
Do you have any additional information that should be provided to the merchant regarding your dispute? | Yes/No | Mandatory | ||
Please provide any additional information. This will be provided to the merchant. | Freeform Text | Conditional | When “Yes” to “Do you have any additional information to provide about this dispute?” | |
Do you have any additional information to provide about this dispute? | Yes/No | Mandatory | ||
Please provide any additional information. | Freeform Text | Conditional | When “Yes” to “Do you have any additional information to provide about this dispute?” |
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