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If you choose print as your default, if a borrower lacks an email address, or if an email address is invalid, we will mail physical letters to them in regards to their claim.

There are 3 vendor choices to have paper letters printed; you can use the QFD printer - LOB, you can use your own printer, or you can contract a third party for printing.If you’re printing or contracting a third party, we’ll require a guide for their printing layout (margins, address block window, etc):

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