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Page Properties

Description

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If the dispute meets the criteria for a

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chargeback delay,

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the system

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will

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pend in Disposition until the

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chargeback is submitted

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.

Details

No user action is required. However, a user can force the flow to resume by clicking "Resume to

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Submit Chargeback"

SLA

Goal: Value set in Chargeback Delay; Urgency +5

Deadline: Value set in Chargeback Delay

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image-20241218-180613.pngImage Added