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Which of the following would you like to report?

I participated in this transaction, but there is a problem.

Which of the following best describes the reason for your dispute?

I was charged more than once.

Orah tabs page

The duplicate transaction must be selected for the claim reason Charged More Than Once.

Question	Type	Mandatory/Optional/Conditional	Notes
Is the valid transaction on this same account?	Yes/No	Mandatory
Please select a valid transaction.	Transaction Select	Conditional	When “Yes” to “Is the valid transaction on this same account?”
Is the other transaction on a Quavo card?	Yes/No	Conditional	When “No” to “Is the valid transaction on this same account?”
Select the account the charge(s) appear on:	Account Select	Conditional	When “Yes” to “Is the other transaction on a Quavo card?”
Please select a valid transaction.	Transaction Select	Conditional	When “Yes” to “Is the other transaction on a Quavo card?”
Did you attempt to resolve with the merchant?	Yes/No	Mandatory
Please explain:	Freeform Text	Conditional	When “Yes” to “Did you attempt to resolve with the merchant?”
Do you have any additional information to provide about this dispute?	Yes/No	Mandatory
Please provide any additional information.	Freeform Text	Conditional	When “Yes” to “Do you have any additional information to provide about this dispute?”

Orah tabs page

Question	Type	Values	Mandatory/Optional/Conditional	Notes
Is the valid transaction on this same account?	Yes/No		Mandatory
Is the other transaction on a Quavo card?	Yes/No		Mandatory
What was the other form of payment?	Single Select	Another MasterCard Another Card Check Cash Other	Mandatory
Please explain.	Freeform Text		Mandatory	When “Other” to “What was the other form of payment?”
Did you attempt to resolve with the merchant?	Yes/No		Mandatory
Please explain:	Freeform Text		Conditional	When “Yes” to “Did you attempt to resolve with the merchant?”
Do you have any additional information to provide about this dispute?	Yes/No		Mandatory
Please provide any additional information.	Freeform Text		Conditional	When “Yes” to “Do you have any additional information to provide about this dispute?”

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