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Page Properties

Description

...

excerpt

Sent when a

dispute is partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated

posted merchant credit is matched to a dispute transaction, but the credit is less than the amount in dispute.  If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included.

Content

<Print Header>

<Opening - Resolved>

<Transaction Grid - Partial Deny>

The merchant(s) have issued you the following credit(s):

<CreditGrid>

Based on this new information we have adjusted the dispute amount as shown above.

<Permanent Credit>

<Provisional Credit Reversed - Partial> <Final Resolution>

<Print Footer>

Sample 1

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptPrint Header

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptOpening - Resolved

Applies To

Card

Category

Deny

Letter Preview

View file
namePartial Merchant Credit - No PC, Investigation Ongoing (1).pdf

Orah tabs page
tabsPageTitleLetter
primaryTabtrue
colorPalettesDefault
color#1F2654
iconfa-envelope-o
id90jpisaik26
hasBorderfalse
headerStyleFilled
Panel
bgColor#F4F5F7

Sample

Multiexcerpt fast include block macro
macro_uuid76a4f56f-2238-48af-b0ae-15d7245e111f
namesample
templateDataeJyLjgUAARUAuQ==
pageHeaders
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid4a8e4850-3373-4cac-b685-4b7451229a15
namesample
templateDataeJyLjgUAARUAuQ==
pageOpening - Unresolved
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid5c172e2a-85a0-430b-9029-5167a42698f6
nameSample 7 partial deny
templateDataeJyLjgUAARUAuQ==
pageTransaction Grid
addpanelfalse

The merchant(s) have issued you the following credit(s):

multiexcerpt-fast-include

...

-block-macro
macro_uuid4528fc9d-1530-47e2-a6ee-de027e15568b
namesample2

...

templateDataeJyLjgUAARUAuQ==
pageCredit Grid
addpanelfalse

Based on this new information we have adjusted the dispute amount as shown above.

Multiexcerpt-fast-include

...

MultiExcerptNamesample
PageWithExcerptPermanent Credit Notice

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptPrint Footer

Sample 2

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptPrint Header

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptOpening - Resolved

...

-block-macro
macro_uuidbff512ee-66b4-4aae-a442-975bc7c4735a
namesample
templateDataeJyLjgUAARUAuQ==
pageContinued Investigation
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid30588b6e-cb6d-4638-9d4d-906f249c0071
namesample
templateDataeJyLjgUAARUAuQ==
pageFooters
addpanelfalse

Orah tabs page
tabsPageTitleEmail
colorPalettesDefault
color#1F2654
textAlignmentleft
iconmd-alternate_email
ide1bv5xtn9mw
hasBorderfalse
headerStyleFilled
Panel
bgColor#F4F5F7

Sample

Multiexcerpt fast include block macro
macro_uuid76a4f56f-2238-48af-b0ae-15d7245e111f
nameemail sample
templateDataeJyLjgUAARUAuQ==
pageHeaders
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid4a8e4850-3373-4cac-b685-4b7451229a15
namesample
templateDataeJyLjgUAARUAuQ==
pageOpening - Unresolved
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid5c172e2a-85a0-430b-9029-5167a42698f6
nameSample 7 partial deny
templateDataeJyLjgUAARUAuQ==
pageTransaction Grid
addpanelfalse

The merchant(s) have issued you the following credit(s):

multiexcerpt-fast-include

...

-block-macro
macro_uuid4528fc9d-1530-47e2-a6ee-de027e15568b
namesample2
templateDataeJyLjgUAARUAuQ==
pageCredit Grid
addpanelfalse

Based on this new information we have adjusted the dispute amount as shown above.

multiexcerpt-fast-include

...

MultiExcerptNamesample
PageWithExcerptProvisional Credit Reversed - Partial

...

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptFinal Resolution

...

-block-macro
macro_uuidbff512ee-66b4-4aae-a442-975bc7c4735a
namesample
templateDataeJyLjgUAARUAuQ==
pageContinued Investigation
addpanelfalse
Multiexcerpt fast include block macro
macro_uuid30588b6e-cb6d-4638-9d4d-906f249c0071
nameemail
templateDataeJyLjgUAARUAuQ==
pageFooters
addpanelfalse

Panel
bgColor#F4F5F7
Silcc incoming links dynamic macro
spacesQEK
countfalse
tableHeightShow all
spacefalse