changes.mady.by.user Kristafanie Somers
Saved on Dec 18, 2024
Description
...
If the dispute meets the criteria for a
chargeback delay,
the system
will
pend in Disposition until the
chargeback is submitted
.
Details
No user action is required. However, a user can force the flow to resume by clicking "Resume to
Submit Chargeback"
SLA
Goal: Value set in Chargeback Delay; Urgency +5
Deadline: Value set in Chargeback Delay