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For resolved disputes, see Opening - Resolved.

Page Properties
hiddentrue

Description

Used in ACH confirmation letters when verbal attestation is applicable.

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MultiExcerptNamesample

This letter is a follow up to the discussion you had with a representative and as discussed, you confirmed the below transactions were not authorized or initiated by yourself or any person acting with yourself. You affirmed to a representative of Quavo Bank that you were an authorized signer on this account. You affirmed to a representative of Quavo Bank that the information provided is true and correct.

We received a dispute from you on 07/03/2024 totaling $397.00 for the following transaction(s):

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MultiExcerptNamesample2

This letter is a follow up to the claim you initiated through self-service. You confirmed the below transaction(s) were not authorized or initiated by yourself or any person acting with yourself.  You affirmed that you were an authorized signer on this account.  You affirmed that the information provided is true and correct.

We received a dispute from you on 07/03/2024 totaling $397.00 for the following transaction(s):

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