Chargeback Reason

Either of the following:

• The Issuer raised a Retrieval Request Notification (1642) message and the Acquirer did not provide Fulfillment Notification within thirty (30) days from the Network Processing Date of the Retrieval Request notification, or
• The Issuer raised a Retrieval Request message and the Acquirer provided Fulfillment Notification indicating not fulfilling.

Description

Issuer may charge back a Transaction using this ISO Code under one (1) of the following circumstances:

...

• A retrieval request is required to continue with this dispute reason.

Validations

...

Related Questionnaires

None.