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When a fee is identified for a refund in the Fees step, this flow is executed to perform the necessary refund maintenanceaccounting to credit the account accordingly.  When necessary, actions are delayed to await new account setup for blocked and reissued accounts.  If the fee has not been associated with a specific dispute, an assignment is generated that prompts a user to select the dispute that the fee is associated with.  This information is used by the system to determine if a fee refund should be reversed when a dispute is later denied.

***Briefly describe each of the configuration point in the flow and, where applicable, link to the appropriate page for more details.

Drawio
bordertruefalse
viewerToolbartrue
fitWindowfalse
diagramDisplayName
lboxtrue
revision3
diagramNameRefund Fee
simpleViewerfalse
width
diagramWidthlinks661auto
revisiontbstyle1top

Configuration

diagramWidth661


Page Properties


Rule(s)RefundFee, CreateRefundFeeAccountingStep


Stagil incoming links macro