This guide explains how to use the interaction API to view claims, add and view Attachments, Notes, and Transactions to claims, view and resend Correspondence, and request that a case is withdrawn or reopened.

Swaggerhub: https://app.swaggerhub.com/apis-docs/Quavo/QFD-public/1.1.0

Interaction API

Finding and viewing Cases

Adding and viewing Attachments

Adding and viewing Notes

Adding and viewing Transactions

Viewing, downloading, and resending Correspondence

Request a Case to be withdrawn

Request a Case to be reopened

Tasks Summary

List Tasks

Task Details List

Task Action

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• Follow the Finding and viewing Cases instructions to get a valid ClaimId
• Use the endpoint, www.example.com/QFDAPI/v1/correspondence/list to get a list of Correspondence linked to a claim as well as details about the Correspondence
• The LinkReference ID returned in /correspondence/list can be used to retrieve a specific correspondence
  • The LinkReference value can also be passed into the /attachment/retrieve endpoint to download the correspondence. See Adding and viewing Attachments
• Use the endpoint, www.example.com/QFDAPI/v1/correspondence/retrieve to retrieve a specific correspondence by passing in the LinkReference value
  • This endpoint returns EmailStyleMarkup and Body

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