Versions Compared

Version Old Version 38 New Version Current
Changes made by

Kristafanie Somers

Kristafanie Somers

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Page Properties
Sent when a claim is abandoned during the intake process and the optional Abandoned Claims Workflow is enabled.

Description

Excerpt

Applies To

ACH, ATM, Balance Transfer, BillPay, Card, Check, Convenience Check, P2P, RTP, Wire, Zelle

Category

Notification

Letter Preview

View file
nameAbandoned (1).pdf

Email Preview

View file
nameabandoned email.pdf

Orah tabs page
indexInGroup1
tabsPageTitleLetter
primaryTabtrue
colorPalettesDefaultRecently used
color#1F2654
iconfa-envelope-o
id90jpisaik26llhna0cdot
hasBorderfalse
backgroundColorPaletteDefault
headerStyleFilled
Panel
bgColor#E6FCFF

Content

<Manual Header>

You contacted us on <Contact Date> to inquire about the following transaction(s):

<Transaction Grid>

No dispute was submitted and, therefore, no investigation has been started.  If you wish to initiate a dispute, please call <Client Info Phone Number> so that we can gather the necessary details to begin investigating.  If you do not wish to move forward with a dispute, no action is needed.  Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.

<Print Footer>

Panel
bgColor#E6FCFF

Sample

Quavo-Full-Color-Block.pngImage Removed

Steve Rogers
123 Mockingbird Way
Sacramento, CA 94203

Date: 07/03/2024

RE: Case 2407030001C for account ending in 1234

Dear Steve,

#F4F5F7

Sample

Multiexcerpt fast include block macro
macro_uuidd301bb24-0ee9-4325-b069-27f082aefd10
namesample
templateDataeJyLjgUAARUAuQ==
pageManual HeaderHeaders
addpanelfalse

You contacted us on 07/03/2024 to inquire about the following transaction(s):

Multiexcerpt-fast-include-block-macro
macro_uuid
038110f0
72c41ef6-
a8f5
67e1-
4677
4ea8-
8b40
b88b-
961afaa0cb02
c8337fb6abed
nameSample1
templateDataeJyLjgUAARUAuQ==
pageTransaction Grid
addpanelfalse

No dispute was submitted and, therefore, no investigation has been started.  If you wish to initiate a dispute, please call (800) 555-0199 so that we can gather the necessary details to begin investigating.  If you do not wish to move forward with a dispute, no action is needed.   Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.

multiexcerpt-fast-include-block-macro
macro_uuid
37210637
b8dfcd40-
a1e6
5184-
4d61
4e9e-
84aa
ab7b-
37c5bce7a442
bf1fa02e9ee8
namesample
templateDataeJyLjgUAARUAuQ==
page
Print Footer
Footers
addpanelfalse

Orah tabs page
indexInGroup2
tabsPageTitleEmail
colorPalettesDefaultRecently used
color#1F2654
textAlignmentleft
iconmd-alternate_email
ide1bv5xtn9mwyjvbja3p4bk
hasBorderfalse
backgroundColorPaletteDefault
headerStyleFilled
Panel
bgColor#E6FCFF

Content

<Manual Header>

You contacted us on <Contact Date> to inquire about the following transaction(s):

<Transaction Grid>

No dispute was submitted and, therefore, no investigation has been started.  If you wish to initiate a dispute, please call <Client Info Phone Number> so that we can gather the necessary details to begin investigating.  If you do not wish to move forward with a dispute, no action is needed.  Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.

<Print Footer>

Panel
bgColor#E6FCFF

Sample

Quavo-Full-Color-Block.pngImage Removed

Dear Steve,

#F4F5F7

Sample

Multiexcerpt fast include block macro
macro_uuidf13a86a5-a448-4b96-ae82-2a0040cb6339
nameemail sample
templateDataeJyLjgUAARUAuQ==
page
Manual Header
Headers
addpanelfalse

You contacted us on 07/03/2024 to inquire about the following transaction(s):

Multiexcerpt-fast-include-block-macro
macro_uuid
038110f0
72c41ef6-
a8f5
67e1-
4677
4ea8-
8b40
b88b-
961afaa0cb02
c8337fb6abed
nameSample1
templateDataeJyLjgUAARUAuQ==
pageTransaction Grid
addpanelfalse

No dispute was submitted and, therefore, no investigation has been started.  If you wish to initiate a dispute, please call (800) 555-0199 so that we can gather the necessary details to begin investigating.  If you do not wish to move forward with a dispute, no action is needed.  Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.

multiexcerpt-fast-include-block-macro
macro_uuid
37210637
b8dfcd40-
a1e6
5184-
4d61
4e9e-
84aa
ab7b-
37c5bce7a442
bf1fa02e9ee8
name
sample
email
templateDataeJyLjgUAARUAuQ==
page
Print Footer
Footers
addpanelfalse

Panel
bgColor#F4F5F7
Silcc incoming links dynamic macro
spacesQEK
countfalse
tableHeightShow all
spacefalse