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Excerptmultiexcerpt-macro
Each time a change is saved to a claim-level property in QFD, an event is created.  This event includes all important claim details and will be useful for referencing from most other events to understand the full picture of the claim.
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When correspondence is generated, or the transmission status is updated, an event is generated.  The event includes all important details of the correspondence.  This information is useful for capturing time-to-send, understanding the costs related to customer contact, as well as measuring compliance to regulatory requirements.

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nameFields
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Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR(32)

...

...

glossary_description

...

false

ALWAYS

qvo-stg

Key

ClientId

VARCHAR(64)

...

...

glossary_description

...

...

false

ALWAYS

Default

Key

ClaimId

VARCHAR(32)

...

glossary_description

...

false

ALWAYS

2306060014C

Key

...

DISPUTEID

VARCHAR(32)

...

...

glossary_description

...

...

false

CONDITIONAL

2306050001D

Only applicable for correspondence that is related to specific dispute(s).

Key

CorrespondenceId

VARCHAR(64)

...

glossary_description

...

false

ALWAYS

729e23a5-67d5-48af-b1eb-88b40ff22912

Correspondence Details

Channel

VARCHAR(64)

...

glossary_description

...

false

ALWAYS

Mail

Correspondence Details

InboundOutbound

VARCHAR(32)

...

...

glossary_description

...

...

false

ALWAYS

Outbound

Correspondence Details

ExecutionMethod

VARCHAR(32)

...

Multiexcerpt include
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MultiExcerptNameglossary_description
PageWithExcerptExecution Method
shouldDisplayInlineCommentsInIncludesfalse

...

CONDITIONAL

Indicates how the correspondence was transmitted.

CONDITIONAL

AUTO, BATCH, MANUAL

Only applicable for correspondence that has been transmitted.

Correspondence Details

LetterSource

VARCHAR(32)

...

...

f46723ae-2eb3-42a8-b3b3-381b5aca5db6

...

glossary_description

...

...

false

ALWAYS

Workflow

Correspondence Details

LetterType

VARCHAR(32)

...

ea82507a-b5a9-43df-8084-d9bebbf0ccc8

...

glossary_description

...

false

CONDITIONAL

...

Only applicable where configured.

Correspondence Details

IsColor

BOOLEAN

...

...

ea82507a-b5a9-43df-8084-d9bebbf0ccc8

...

eJyLjgUAARUAuQ==

...

glossary_description

...

false

...

CONDITIONAL

TRUE

...

Only applicable when true.

Correspondence Details

IsDoubleSided

BOOLEAN

...

...

ea82507a-b5a9-43df-8084-d9bebbf0ccc8

...

eJyLjgUAARUAuQ==

...

glossary_description

...

false

...

CONDITIONAL

TRUE

...

Only applicable when true.

Correspondence Details

IsResend

BOOLEAN

...

94989f89-c64b-4e4d-a449-a64341c26b10

...

glossary_description

...

false

CONDITIONAL

TRUE

...

Only applicable when true.

Correspondence Details

IsReturnMailRequested

BOOLEAN

...

94989f89-c64b-4e4d-a449-a64341c26b10

...

eJyLjgUAARUAuQ==

...

glossary_description

...

false

...

CONDITIONAL

TRUE

...

Only applicable when true.

Correspondence Details

PageCount

NUMBER(38,0)

...

...

94989f89-c64b-4e4d-a449-a64341c26b10

...

eJyLjgUAARUAuQ==

...

glossary_description

...

false

...

ALWAYS

...

2

Correspondence Details

Purpose

VARCHAR(128)

...

81b1706d-a006-4eb8-9ab7-cc2e8fbe41bf

...

glossary_description

...

...

false

ALWAYS

Provisional Credit

Correspondence Details

RuntimeMemo

VARCHAR(2048)

...

glossary_description

...

false

CONDITIONAL

Proof of Authorization

Only applicable when justifications are enabled and applied to a letter.

Correspondence Details

MailedDateTime

TIMESTAMP_NTZ(9)

...

...

glossary_description

...

false

CONDITIONAL

2023-09-09 21:00:00

Only applicable for correspondence that has been transmitted.

Correspondence Details

RunTimeVendor

VARCHAR(32)

...

e1d16ba0-5fbc-4c31-8560-bf40c2330ff1

...

eJyLjgUAARUAuQ==

...

glossary_description

...

false

...

...

...

CONDITIONAL

Lob

Only applicable when configured.

Correspondence Details

TransmissionStatus

VARCHAR(64)

...

glossary_description

...

false

ALWAYS

In Transit

Correspondence Details

TransmissionStatusDateTime

TIMESTAMP_NTZ(9)

...

glossary_description

...

...

false

ALWAYS

2023-09-09 21:00:00

Metadata

CreateDateTime

TIMESTAMP_NTZ(9)

...

glossary_description

...

...

false

ALWAYS

2023-09-09 21:00:00

Metadata

SaveDateTime

TIMESTAMP_NTZ(9)

The datetime that a record was saved.

ALWAYS

2023-09-09 21:00:00

Metadata

EventDateTime

TIMESTAMP_NTZ(9)

...

glossary_description

...

...

false

ALWAYS

2023-09-09 21:00:00

Metadata

EventIdentifier

VARCHAR(64)

...

glossary_description

...

...

false

ALWAYS

70b1c86d-d06f-4c93-bab2-0e938a4ef768

Metadata

EventItemId

VARCHAR(64)

...

glossary_description

...

false

ALWAYS

qvo-stg|729e23a5-67d5-48af-b1eb-88b40ff22912