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- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
Note: Issuers may not raise this Chargeback on Transactions originating from merchants in the United States or Canada solely for the S/E’s merchant’s failure to obtain a signature from the Cardmember as Proof of Delivery. - For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
- 4512 - Multiple Processing
- 4516 - Request for Support Not Fulfilled
- 4517 - Request for Support Illegible/Incomplete
- 4754 - Local Regulations/Legal Dispute
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- Before filing this Chargeback, the Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the GNS Fraud Repository.
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| hidden | true |
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| name | Validations |
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| Validation | Value | Logic | Associated Rule(s) |
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| Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired | Is Eligible for 4540 Card Not Present - Is a POS transaction
- Transaction Amount > $25
- A mail order, telephone order, or Internet type Transaction
| True | - IsPOSTransaction_A = true AND
- IsMOTO_A = true AND
- Transaction Amount > 25
| Is4540EligibleCheck_A | | A Card Present Transaction | False | Card present = 1 | IsCardPresent_A | | Printed Card Security Code (PCSC) was provided in the Auth message (1100) and Issuer failed to provide a PCSC validation response of “Y” or “N” in the POS Authorization Response (1110) message. | False | PCSC Validation Code = U | IsCSCVerified_A | Cardmember address information was provided to the Issuer in the POS Auth Request (1100) message and either: - The Issuer is located in the United States or Canada and does not participate in the AAV program
- The merchant shipped physical Goods to a address verified through the AAV program, where the Issuer response:
- A street address match
- A street address and postal code match
| False | AAV response code= U OR
AVV Response code = Y or A | IsAddressVerified_A | | A SafeKey Transaction | False | Program Indicator Code = 04 | IsSafeKeyTransaction_A | | Is a Digital Wallet Contactless-initiated Transactions, Digital Wallet MST Transactions, or Expresspay Mobile. | False | IsDigitalWalletTransaction_A = true OR IsExpressPayTransaction_A = true OR Service Code = 141 | IsDigitalWalletOrExpressPay_A | | Is a Consumer-Presented Quick Response (CPQR) Transactions. | False | - CardPresent = 1 AND
- Card Data Input Mode = 3
| IsCPQRTransaction_A | | A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present = 8 AND Card Capture Capability Code = 7 | IsMPQRTransaction_A |
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