"I was charged more than once."
Name
Content
Text/Reference | Property | Maps To | Type | Values | Mandatory/Optional/Conditional | Notes |
|---|---|---|---|---|---|---|
| How were you charged or credited incorrectly? | CardAssociationClaimReasonSub2 | Radio | I was charged the wrong amount, I should have received a credit but was charged again, I was charged more than 180 days after I authorized the transaction, I was charged for a "No-Show" from a hotel incorrectly, I was charged for loss, theft, or damages in addition to the service | Mandatory | ||
| Charged Incorrect Amount | MC_MerchantIncorrectAmt | Mandatory if CardAssociationClaimReasonSub2="I was charged the wrong amount" | ||||
| Charged Instead of Credit | MC_MerchantCreditCharged | Mandatory if CardAssociationClaimReasonSub2="I should have received a credit but was charged again" | ||||
| Late Presentment | MC_MerchantLatePresentment | Mandatory if CardAssociationClaimReasonSub2="I was charged more than 180 days after I authorized the transaction" | ||||
| Charged for No Show | MC_MerchantNoShowCharged | Mandatory if CardAssociationClaimReasonSub2="I was charged for a "No-Show" from a hotel incorrectly" | ||||
| Charged for Loss Theft | MC_MerchantChargedLossTheft | Mandatory if CardAssociationClaimReasonSub2="I was charged for loss, theft, or damages in addition to the service" | ||||
| Do you have any additional information to provide about this dispute? | AdditionalInformationInd | Yes/No | Mandatory | |||
| Please provide any additional information. | AdditionalInformation | Text | Mandatory if AdditionalInformationInd= "Yes" |