Description

Sent when a dispute is resolved as partially denied (the dispute amount is adjusted down) and the reason selected is "No Error", the following letter is generated.  If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included.

Content

<Print Header>

<Opening - Resolved>

<Transaction Grid - Partial Deny>

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.

<Permanent Credit>

<Provisional Credit Reversed - Partial> <Final Resolution>

<Closing>

<Print Footer>

Sample 1

We have resolved the dispute received from you on 07/03/2024 for the following transaction(s):

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.  If we can be of further assistance, please contact Card Operations at (800) 555-0199.  

Sincerely,

Card Operations

Sample 2

We have resolved the dispute received from you on 07/03/2024 for the following transaction(s):

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.  If we can be of further assistance, please contact Card Operations at (800) 555-0199.  

Sincerely,

Card Operations