"I did not authorize a debit or credit to my account"
Question Property Type Values Mandatory/Optional/ConditionalNotes Have you attempted to resolve the issue with the recipient? HasAttemptedResolution Y/N Y/N Mandatory Was the Zelle transfer to the wrong recipient (Email/Phone Number) or was the incorrect amount transferred? ReasonTransferIncorrect Choice "Incorrect Recipient (Email/Phone Number) ", "Incorrect Amount " Mandatory Did you use Zelle to pay for merchandise or a service that you did not receive? UsedZelleForItemNotReceived Y/N Y/N Mandatory Please describe what was purchased and any additional details about the transaction that will help us investigate your dispute. DescribeWhatWasPurchased Text Mandatory if UsedZelleForItemNotReceived = "Y" Please describe in detail what was incorrect about your transfer. DescribeWhatWasIncorrect Text Mandatory