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Powerpoint Modules & Facilitator Guides

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Overview

Powerpoint modules can be an effective way to deliver training. Modules are easy to update, include structured content, and provide learners with visual aids. 

Powerpoint Modules

The following modules cover the back-office portal, tools, and common assignments under each node. 

PPT ModulesLast Updated
QFD Systems Overview02.20.2023
Enhance Assignments02.08.2023
Analyze Assignments 02.10.2023
Execute Assignments02.14.2023
Non-card CaseworkComing soon!
ATM CaseworkComing soon!

Facilitator Guides

The following guides provide additional context for trainers so that they can deliver informed sessions. 

Facilitator GuidesLast Updated
Life of a Dispute in QFDComing soon!
QFD Systems OverviewComing soon!
Enhance AssignmentsComing soon!
Analyze Assignments Coming soon!
Execute AssignmentsComing soon!
ACH AssignmentsComing soon!
ATM AssignmentsComing soon!
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