| Description | Sent when an Account Takeover (ATO) claim is submitted with no disputed transactions. Provides the claimant with confirmation that the investigation of the ATO claim with no transaction is complete. |
| Applies To | Account Takeover |
| Relates To | |
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Content
We have completed our investigation of your claim that the above referenced account.
This notice serves as final resolution of your dispute.
<Identity Theft Assistance Notice>
<Footers>
Sample
Steve Rogers Date: 07/03/2024 Dear Steve,
123 Mockingbird Way
Sacramento, CA 94203
RE: Case 2407030001C for account ending in 1234
We have completed our investigation of your claim that the above referenced account.
This notice serves as final resolution of your dispute.
We recommend that you also contact the three major consumer reporting agencies listed below to inform them of the identity theft. Equifax Information Services LLC Experian TransUnion You may also report your identity theft concerns to the Federal Trade Commission by going to www.identitytheft.gov. If you have not done so already, we also recommend you obtain a free annual copy of your credit report by going to www.annualcreditreport.com.
Phone: 800-525-6285
Fax: 770-375-2821
P.O. Box 105069 Atlanta, GA 30348-5069
National Consumer Assistance
Phone: 888-397-3742
P.O. Box 9554
Allen, TX 75013
Fraud Victim Assistance
Phone: 800-680-7289
Fax: 714-447-6034
P.O. Box 2000
Chester, PA 19016-2000
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. If we can be of further assistance, please contact Card Operations at (800) 555-0199. Sincerely, Card Operations © 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.