| Description | Sent when a fraud application claim is submitted. Provides the claimant with a summary of the case, what they can expect, and what actions they need to take, if any. |
| Applies To | Card Fraud Application |
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Content
We received notification from you on <contact date> relating to possible identity theft.
The status of the above account number is closed, and we are currently investigating the matter. While we investigate your dispute, we will suspend any collection efforts, as well as any negative reporting to the credit reporting agencies.
In order to assist us with our investigation, please sign and return the enclosed Statement of Fraudulent Application within fifteen
(15) days to the address listed below:
<Address>
<Identity Theft Assistance Notice>
<Footers>
Sample
Steve Rogers Date: 07/03/2024 Dear Steve,
123 Mockingbird Way
Sacramento, CA 94203
RE: Case 2407030001C for account ending in 1234
We received notification from you on 01/28/2024 relating to possible identity theft.
The status of the above account number is closed, and we are currently investigating the matter. While we investigate your dispute, we will suspend any collection efforts, as well as any negative reporting to the credit reporting agencies.
In order to assist us with our investigation, please sign and return the enclosed Statement of Fraudulent Application within fifteen (15) days to the address listed below:
Quavo, Inc.
Attention: Quavo, Incorporated
1201 North Orange Street
Suite #7115
Wilmington, DE 19801
We recommend that you also contact the three major consumer reporting agencies listed below to inform them of the identity theft. Equifax Information Services LLC Experian TransUnion You may also report your identity theft concerns to the Federal Trade Commission by going to www.identitytheft.gov. If you have not done so already, we also recommend you obtain a free annual copy of your credit report by going to www.annualcreditreport.com.
Phone: 800-525-6285
Fax: 770-375-2821
P.O. Box 105069 Atlanta, GA 30348-5069
National Consumer Assistance
Phone: 888-397-3742
P.O. Box 9554
Allen, TX 75013
Fraud Victim Assistance
Phone: 800-680-7289
Fax: 714-447-6034
P.O. Box 2000
Chester, PA 19016-2000
Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. If we can be of further assistance, please contact Card Operations at (800) 555-0199. Sincerely, Card Operations © 2019 Quavo, Inc. All rights reserved. Quavo and the Quavo logo are service marks of Quavo, Inc.