Data Category | Event Field/Column Name | Data Type | Description | Applicability | Sample Value | Notes |
|---|---|---|---|---|---|---|
Key | TenantId | VARCHAR(32) | Unique ID associated with each Quavo client. | ALWAYS | qvo-stg | |
Key | Tenant | VARCHAR(64) | A tenant is a Quavo customer that uses QFD. Each tenant is assigned a unique Tenant ID. | ALWAYS | Default | |
Key | ClientId | VARCHAR(64) | A unique ID representing a single client. | ALWAYS | Default | |
Key | Client | VARCHAR(64) | A client is a Quavo customer that uses QFD through a relationship with a Quavo tenant. Each client is assigned a unique Client ID. | ALWAYS | Default | |
Claim Details | ClaimType | VARCHAR(64) | See Transaction Type. | CONDITIONAL | Card-Pinless | |
Claim Details | ClaimCategory | VARCHAR(64) | General categorization of the claim. For a more precise description, see Claim Reason. | CONDITIONAL | Fraud | |
Claim Details | ClaimReason | VARCHAR(64) | Identifies the specific reason associated with the claim. | CONDITIONAL | Stolen | |
Transaction Details | Network | VARCHAR(64) | A network is a company that provides the communication system between a merchant and a card issuer in order to process transactions. For more details, see Acquirer Networks. | CONDITIONAL | Mastercard, Visa | |
Key | ClaimId | VARCHAR(32) | Unique ID associated with a claim. Format: YYMMDD<Ordinal Number>"C" Example: 2405230003C | ALWAYS | 2306060014C | |
Key | DisputeId | VARCHAR(32) | Unique ID associated with a disputed transaction. Format: YYMMDD#####"D" | ALWAYS | 2306060014D | |
Claim Details | CustomerContactDate | DATE | Represents the date that the claim was received from the accountholder. | CONDITIONAL | 2023-09-09 | |
Dispute Details | DisputeStatus | VARCHAR | Represents the current stage or step of a particular process or lifecycle, such as a claim or dispute. | ALWAYS | Pending-Response | |
Dispute Details | DisputeAmount | NUMBER | The current amount in dispute, accounting for any recoveries or adjustments. | ALWAYS | 123.45 | |
Dispute Details | Reopened | BOOLEAN | Identifies if the claim or dispute was reopened for an additional investigation with "True" or "False" | CONDITIONAL | True | Only applicable when a dispute has been reopened after being denied. |
Recovery Details | ActionDate | Date a recovery attempt for the specified recovery cycle was executed. | ALWAYS | 2023-09-09 | ||
Recovery Details | Action | Type of recovery attempt made for the specified recovery cycle. | ALWAYS | Chargeback, Rapid Dispute Resolution, Request Submitted | ||
Recovery Details | ResponseDate | Date a response to the recovery attempt was received for the specified recovery cycle. | CONDITIONAL | 2023-09-09 | Only applicable when a response in this cycle has been received. | |
Recovery Details | Response | Response to the recovery attempt for the specified recovery cycle. | CONDITIONAL | Acquirer Declined, Acquirer Accepted Full, Acquirer Accepted Partial, Acquirer Accepted Full (RDR), Inbound Pre-Arbitration, Inbound Pre-Arbitration (Merchant Credit), Acquirer Declined (Merchant Credit) | Only applicable when a response in this cycle has been received. | |
Recovery Details | ActionOutcome | Result of the recovery attempt, based on the response received for the specified recovery cycle. | CONDITIONAL | Won, Lost | Only applicable when a response in this cycle has been received. | |
Recovery Details | ActionStatus | Status of recovery attempt and response for the specified cycle ("Not Attempted", "Pending", "Completed"). | ALWAYS | Completed, Pending Response, Not Attempted |
Change Log
Date | Change Summary |
|---|---|
12/10/2024 | StickRate view deprecated in favor of Recovery view for performance optimization. |