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Mastercard Service Not As Described Details Questionnaire

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Not As Described Merchandise Details

Text/Reference

Property

Maps To

Type

Values

Mandatory/Optional/Conditional

Notes

Please provide details of what was ordered and not as described.ServiceDescription
Text
Mandatory
Is the dispute regarding the interruption of an ongoing service?OngoingServiceInd
Yes/No
Mandatory
When did the interruption of the service occur?ServiceInterruptionDate
Date
Mandatory if OngoingService="Yes"
When did you receive the service?ReceiveDate
Date
Mandatory if OngoingService="No"
Rule(s)mcsq_MerchandiseDetailsNotAsDescribed

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