Fraud Application Questionnaire

I did not apply for this account.


Fraud App Details

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

Have you recently applied for credit from our organization?HasAppliedForCreditYes/No
Mandatory
How did you learn about the existence of this account?DiscoveryMethodRadio

I received a card or bill,

I saw the account on my credit report,

I was contacted regarding a past due balance,

Claim initiated by internal bank service,

Other

Mandatory
Please explain how you learned about the existence of this account.OtherDiscoveryExplanationText
Mandatory if DiscoveryMethod="Other"
When did you learn about this account?DiscoveryDateDate
Mandatory


Suspect Information

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

Is there someone you suspect did this?IsSuspectKnownYes/No
Optional - See Collect Suspect Information
FirstPartyInfo.Name.FirstText
Optional; Displayed if IsSuspectKnown = "Yes"
MiddlePartyInfo.Name.MiddleText
Optional; Displayed if IsSuspectKnown = "Yes"
LastPartyInfo.Name.LastText
Optional; Displayed if IsSuspectKnown = "Yes"
Address Line 1PartyInfo.FullAddressDetails.Line1Text
Optional; Displayed if IsSuspectKnown = "Yes"
Address Line 2PartyInfo.FullAddressDetails.Line2Text
Optional; Displayed if IsSuspectKnown = "Yes"
Address Line 3PartyInfo.FullAddressDetails.Line3Text
Optional; Displayed if IsSuspectKnown = "Yes"
CityPartyInfo.FullAddressDetails.CityText
Optional; Displayed if IsSuspectKnown = "Yes"
StatePartyInfo.FullAddressDetails.StateDrop-downAll US statesOptional; Displayed if IsSuspectKnown = "Yes"
ZipPartyInfo.FullAddressDetails.ZipText
Optional; Displayed if IsSuspectKnown = "Yes"
CountryPartyInfo.FullAddressDetails.CountryDrop-downAll countriesOptional; Displayed if IsSuspectKnown = "Yes"
RelationshipPartyInfo.RelationshipText
Optional; Displayed if IsSuspectKnown = "Yes"
DOBPartyInfo.DateOfBirthDate
Optional; Displayed if IsSuspectKnown = "Yes"
SSNPartyInfo.SSNTINText
Optional; Displayed if IsSuspectKnown = "Yes"
IDPartyInfo.EntityIDText
Optional; Displayed if IsSuspectKnown = "Yes"


Police Report Information
QuestionPropertyTypeValuesMandatory/Optional/ConditionalNotes
While not required, have you filed a police report?WasPoliceReportFiledYes/No
Optional - See Collect Police Report Information
Report ID.SuspectInfo.PoliceReportIdText
Mandatory if WasPoliceReportFiled="Yes"
Officer Name.SuspectInfo.OfficerNameText
Mandatory if WasPoliceReportFiled="Yes"
Phone Number.SuspectInfo.OfficerPhoneNumberText
Mandatory if WasPoliceReportFiled="Yes"
Department.SuspectInfo.PoliceDepartmentText
Mandatory if WasPoliceReportFiled="Yes"
Address Line 1.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
Address Line 2.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
Address Line 3.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
City.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
State.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
Zip.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"
Country.SuspectInfo.PoliceDepartmentAddressText
Optional; Displayed if WasPoliceReportFiled = "Yes"


Contact Information

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

Is the following information correct?IsContactInfoCorrectYes/No
Mandatory

"Please contact us at <ClientInformationPhoneNumber> immediately to update your contact information."


Paragraph
Appears if IsContactInfoCorrect = "No"


Additional Information

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes
Do you have any additional information to provide about this dispute?AdditionalInformationIndYes/No
Mandatory
If you have any documentation in support of your claim, please attach it now.N/AAttachment
Optional

Extension: Intake Attachment Prompt

To prompt users to attach any available documentation during intake, set CanAttachIntakeDocs to true.

Please provide any additional information.AdditionalInformation

Mandatory if AdditionalInformationInd= "Yes"

Rule(s)FraudCardApplication