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Reclassify Table

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Name

Reclassify

Type

Table

Description

When a claim is reclassified in QFD, this event is generated. The event provides the before and after Claim Category and Claim Reason, as well as the date and time that the reclassification occurred. This data is useful for understanding how often reclassifications are occurring and where there may be opportunities for improving intake flows and/or providing training to intake users. Available in 24.01.03.

Fields

Data Category

Event Field/Column Name

Data Type

Description

Applicability

Sample Value

Notes

Key

TenantId

VARCHAR(32)

Unique ID associated with each Quavo client.

ALWAYS

qvo-stg

Key

ClientId

VARCHAR(64)

A unique ID representing a single client.

ALWAYS

Default

Key

ClaimId

VARCHAR(32)

Unique ID associated with a claim.  Format: YYMMDD<Ordinal Number>"C"

Example: 2405230003C

ALWAYS

2306060014C

Reclassification Details

ReasonType

VARCHAR(64)

General categorization of the claim.

For a more precise description, see Claim Reason.

ALWAYS

Fraud

Reclassification Details

Reason

VARCHAR(64)

Identifies the specific reason associated with the claim.

ALWAYS

Stolen

Reclassification Details

OriginalReason

VARCHAR(64)

Original Reason applied to the claim upon submission.

ALWAYS

Stolen

Reclassification Details

PreviousReasonType

VARCHAR(64)

ReasonType value prior to the reclassification.

ALWAYS

Fraud

Reclassification Details

PreviousReason

VARCHAR(64)

Reason value prior to the reclassification.

ALWAYS

Stolen

Reclassification Details

PerformedByOperatorId

VARCHAR(128)

The unique ID of the operator that performed an action.

ALWAYS

devan.robertson@quavo.com

Metadata

EventDateTime

TIMESTAMP_NTZ(9)

The datetime that the event was recorded.

ALWAYS

2023-09-09 21:00:00

Metadata

EventIdentifier

VARCHAR(64)

A unique ID associated with each business event.

ALWAYS

56f34472-3412-4144-b4c7-430b928f1d24

Metadata

EventItemId

VARCHAR(64)

An ID included with each business event that identifies the tenant and Claim ID or Dispute ID associated with the event.

ALWAYS

qvo-stg|2306050001D

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