Fields
Field Corresponding Mastercom Property Sample Value Conditions TenantId ClientId ClaimId DisputeId acquirerId acquirerId "020735" acquirerRefNum acquirerRefNum "82681344122900018469775" primaryAccountNum primaryAccountNum "536314******2717" mcClaimId claimId "209017247936" claimType claimType "Standard" claimValue claimValue "0.00 USD" standardClaims standardClaims null clearingDueDate clearingDueDate "2024-06-25" clearingNetwork clearingNetwork "GCMS" createDate createDate "2024-05-27" dueDate dueDate "2024-09-25" transactionId transactionId "TIVHr_spwPszopzzTYX6iKD7MulLICsEa7e00vgx_KbeNuWWsYBm_cMgNG_yH1He-NQC2w5n9oK-kuT_NJfMXL-kOC7eR6CuLwxBF2N2FT5mM=#2GuLwzxF8tO50kGPa4RP3Qwimn-ghkEhb8c1XpcoeIqJhw7TsQtk6EOn2bUAzC83v9rHCK8ZLVICTmwAFOVwNQ==" isAccurate isAccurate "true" isAcquirer isAcquirer "false" isIssuer isIssuer "true" isOpen isOpen "true" issuerId issuerId "017421" lastModifiedBy lastModifiedBy "cbkadm" lastModifiedDate lastModifiedDate "2024-07-15" merchantId merchantId "868800000043109" queueName queueName "Issuer Worked" switchSerialNumber switchSerialNumber null retrievalDetailsAcquirerRefNum retrievalDetails.acquirerRefNum "82681344122900018469775" retrievalDetailsAcquirerResponseCd retrievalDetails.acquirerResponseCd "A" retrievalDetailsAcquirerMemo retrievalDetails.acquirerMemo "Funds Movement Request" retrievalDetailsAcquirerResponseDt retrievalDetails.acquirerResponseDt "2024-05-29" retrievalDetailsAmount retrievalDetails.amount null retrievalDetailsCurrency retrievalDetails.currency null retrievalDetailsClaimId retrievalDetails.claimId "209017247936" retrievalDetailsIssuerResponseCd retrievalDetails.issuerResponseCd null retrievalDetailsIssuerRejectRsnCd retrievalDetails.issuerRejectRsnCd null retrievalDetailsIssuerMemo retrievalDetails.issuerMemo null retrievalDetailsIssuerResponseDt retrievalDetails.issuerResponseDt null retrievalDetailsImageReviewDecision retrievalDetails.imageReviewDecision null retrievalDetailsImageReviewDt retrievalDetails.imageReviewDt null retrievalDetailsPrimaryAcctNum retrievalDetails.primaryAcctNum "536314******2717" retrievalDetailsRequestId retrievalDetails.requestId "309036139910" retrievalDetailsRetrievalRequestReason retrievalDetails.retrievalRequestReason "A" retrievalDetailsDocNeeded retrievalDetails.docNeeded null retrievalDetailsCreateDate retrievalDetails.createDate "2024-05-29" retrievalDetailsChargebackRefNum retrievalDetails.chargebackRefNum null retrievalDetailsCancelDate retrievalDetails.cancelDate null retrievalDetailsRejectDate retrievalDetails.rejectDate null retrievalDetailsReverseDate retrievalDetails.reverseDate null retrievalDetailsRejectReason retrievalDetails.rejectReason null retrievalDetailsInstructionsForHealthcare retrievalDetails.instructionsForHealthcare null retrievalDetailsMemo retrievalDetails.memo "Funds Movement Request" retrievalDetailsCollaborationExpirationDateTime retrievalDetails.collaborationExpirationDateTime null retrievalDetailsAcquirerResponseNotificationStatus retrievalDetails.acquirerResponseNotificationStatus "Received - Worked" chargebackCurrency chargebackDetails.currency "USD" chargebackDetails.chargebackType = "CHARGEBACK" chargebackDocumentIndicator chargebackDetails.documentIndicator "true" chargebackDetails.chargebackType = "CHARGEBACK" chargebackMessageText chargebackDetails.messageText "NONE" chargebackDetails.chargebackType = "CHARGEBACK" chargebackAmount chargebackDetails.amount "198.78" chargebackDetails.chargebackType = "CHARGEBACK" chargebackReasonCode chargebackDetails.reasonCode "4853" chargebackDetails.chargebackType = "CHARGEBACK" chargebackIsPartialChargeback chargebackDetails.isPartialChargeback false chargebackDetails.chargebackType = "CHARGEBACK" chargebackChargebackType chargebackDetails.chargebackType "CHARGEBACK" chargebackDetails.chargebackType = "CHARGEBACK" chargebackChargebackId chargebackDetails.chargebackId "309161784896" chargebackDetails.chargebackType = "CHARGEBACK" chargebackClaimId chargebackDetails.claimId "209017247936" chargebackDetails.chargebackType = "CHARGEBACK" chargebackReversed chargebackDetails.reversed false chargebackDetails.chargebackType = "CHARGEBACK" chargebackReversal chargebackDetails.reversal false chargebackDetails.chargebackType = "CHARGEBACK" chargebackCreateDate chargebackDetails.createDate "2024-06-14" chargebackDetails.chargebackType = "CHARGEBACK" chargebackChargebackRefNum chargebackDetails.chargebackRefNum "9235691063" chargebackDetails.chargebackType = "CHARGEBACK" chargebackDocumentStatus chargebackDetails.documentStatus "COMPLETED" chargebackDetails.chargebackType = "CHARGEBACK" chargebackRejectReason chargebackDetails.rejectReason null chargebackDetails.chargebackType = "CHARGEBACK" chargebackEditExclusionCode chargebackDetails.editExclusionCode null chargebackDetails.chargebackType = "CHARGEBACK" chargebackReconciliationAmount chargebackDetails.reconciliationAmount null chargebackDetails.chargebackType = "CHARGEBACK" chargebackReconciliationCurrency chargebackDetails.reconciliationCurrency null chargebackDetails.chargebackType = "CHARGEBACK" representmentCurrency chargebackDetails.currency "USD" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentDocumentIndicator chargebackDetails.documentIndicator "true" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentMessageText chargebackDetails.messageText "9235691063Please see TC with cardholder and transaction details" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentAmount chargebackDetails.amount "198.78" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentReasonCode chargebackDetails.reasonCode "2700" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentIsPartialChargeback chargebackDetails.isPartialChargeback false chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentChargebackType chargebackDetails.chargebackType "SECOND_PRESENTMENT" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentChargebackId chargebackDetails.chargebackId "309227031249" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentClaimId chargebackDetails.claimId "209017247936" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentReversed chargebackDetails.reversed false chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentReversal chargebackDetails.reversal false chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentCreateDate chargebackDetails.createDate "2024-06-23" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentChargebackRefNum chargebackDetails.chargebackRefNum "9235691063" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentDocumentStatus chargebackDetails.documentStatus "COMPLETED" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentRejectReason chargebackDetails.rejectReason null chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentEditExclusionCode chargebackDetails.editExclusionCode null chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentReconciliationAmount chargebackDetails.reconciliationAmount "198.78" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" representmentReconciliationCurrency chargebackDetails.reconciliationCurrency "USD" chargebackDetails.chargebackType = "SECOND_PRESENTMENT" caseFilingDetailsCaseFilingStatus caseFilingDetails.caseFilingStatus "Won" caseFilingDetailsClaimId caseFilingDetails.caseFilingDetails.claimId "209017247936" caseFilingDetailsClaimType caseFilingDetails.caseFilingDetails.claimType "CaseFiling" caseFilingDetailsCaseId caseFilingDetails.caseFilingDetails.caseId "37388319" caseFilingDetailsCaseType caseFilingDetails.caseFilingDetails.caseType "2" caseFilingDetailsChargebackRefNum caseFilingDetails.caseFilingDetails.chargebackRefNum [ 9235691063 ] caseFilingDetailsCurrencyCode caseFilingDetails.caseFilingDetails.currencyCode "USD" caseFilingDetailsCustomerFilingNumber caseFilingDetails.caseFilingDetails.customerFilingNumber "" caseFilingDetailsDisputeAmount caseFilingDetails.caseFilingDetails.disputeAmount "198.78" caseFilingDetailsDueDate caseFilingDetails.caseFilingDetails.dueDate null caseFilingDetailsFilingAgaintstIca caseFilingDetails.caseFilingDetails.filingAgaintstIca "20735" caseFilingDetailsFilingAs caseFilingDetails.caseFilingDetails.filingAs "I" caseFilingDetailsFilingIca caseFilingDetails.caseFilingDetails.filingIca "17421" caseFilingDetailsMerchantName caseFilingDetails.caseFilingDetails.merchantName "GL GUMMIES BX1\\5880 HI" caseFilingDetailsPrimaryAccountNum caseFilingDetails.caseFilingDetails.primaryAccountNum "536314******2717" caseFilingDetailsViolationCode caseFilingDetails.caseFilingDetails.violationCode "" caseFilingDetailsViolationDate caseFilingDetails.caseFilingDetails.violationDate null caseFilingDetailsRulingDate caseFilingDetails.caseFilingDetails.rulingDate "2024-10-17" caseFilingDetailsRulingStatus caseFilingDetails.caseFilingDetails.rulingStatus "Favor Sender" caseFilingDetailsVirtualAccountNum caseFilingDetails.caseFilingDetails.virtualAccountNum "" caseFilingDetailsCreditDate caseFilingDetails.caseFilingDetails.creditDate null caseFilingDetailsChargebackDate caseFilingDetails.caseFilingDetails.chargebackDate null caseFilingDetailsReasonCode caseFilingDetails.caseFilingDetails.reasonCode "4853" caseFilingAcceptMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "ACCEPT" caseFilingAcceptResponseDate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "ACCEPT" caseFilingRejectMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "REJECT" caseFilingRejectResponseDate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "REJECT" caseFilingRebutMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "REBUT" caseFilingRebutResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "REBUT" caseFilingEscalateMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "ESCALATE" caseFilingEscalateResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "ESCALATE" caseFilingWiththdrawMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "WITHDRAW" caseFilingWiththdrawResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "WITHDRAW" caseFilingFavorsenderMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "FAVORSENDER" caseFilingFavorsenderResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "FAVORSENDER" caseFilingFavorreceiverMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "FAVORRECEIVER" caseFilingFavorreceiverResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "FAVORRECEIVER" caseFilingDeclinedMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "DECLINED" caseFilingDeclinedResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "DECLINED" caseFilingModifycaseMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "MODIFYCASE" caseFilingModifycaseResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "MODIFYCASE" caseFilingCreatecaseMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "CREATECASE" caseFilingCreatecaseResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "CREATECASE" caseFilingExpiredMemo caseFilingRespHistory.memo "We have completed our review of the above listed arbitration case and find the Acquirer responsible for the item in question.\n\nOur decision is based on the fact that the original chargeback using reason code 4853 - Cardholder Dispute was valid. In the second presentment the acquirer responded to the chargeback and was unable to show that the credit/cancellation terms were properly disclosed to the cardholder in accordance with Transaction Processing Rules section 3.11 Specific Terms of Transaction. The issuer continued the dispute with progressive documentation advising products were returned and provided a tracking label which was not addressed in the 2nd presentment.\n\nThe requirements of the chargeback had been met by the issuer and the acquirer was unable to remedy the dispute. We reiterate our decision to hold the acquirer responsible for the case." caseFilingRespHistory.action = "EXPIRED" caseFilingExpiredResponsedate caseFilingRespHistory.responseDate "2024-10-17" caseFilingRespHistory.action = "EXPIRED" EventDateTime EventIdentifier EventItemId