When RTSI is enabled, the dispute enters the Visa Associated Transaction Review flow and, when applicable, this assignment is generated for the user to determine if any associated transactions apply to the dispute.
Details
Review Associated Visa Transactions
This primary flow action provides the user with a list of potentially associated transactions and prompts the user to select any transactions that are associated with the disputed transaction. If no transactions are selected, the user must provide a reason why none of the presented credits apply.