Name
Content
Text/Reference | Property | Maps To | Type | Values | Mandatory/Optional/Conditional | Notes |
|---|---|---|---|---|---|---|
| Did you cancel? | CancellationInd | Yes/No | Mandatory | |||
| When did you cancel? | CancellationDate | Date | Mandatory if CancellationInd="Yes" | |||
| Why did you cancel? | CancellationExplanation | Text | Mandatory if CancellationInd="Yes" | |||
| How did you cancel? | CancellationMethod | Text | Mandatory if CancellationInd="Yes" | |||
| Was a cancellation policy provided? | WasCancelPolicyProvidedInd | Yes/No | Mandatory if CancellationInd="Yes" | |||
| What was the policy? | CancellationPoliyDescription | Text | Mandatory if WasCancelPolicyProvidedInd="Yes" |
Referenced From
Mastercard Questionnaire - Charged for No Show
Mastercard Questionnaire - Credit Not Processed
Mastercard Questionnaire - Merchandise Service Cancelled or Returned