Pending Documents

While the system waits for a document to be attached, this assignment is displayed in the Supporting Documentation step.

This system assignment is associated with an SLA, based on the configuration in Pend PC for Documents.  When the defined SLA expires, the assignment will auto-resolved and the flow will resume.  While active, the following options are available to the user.

Documents Received

This option will allow you to associate an existing attachment, or add a new attachment, to satisfy the document requirement.  

Note: Always use the "Supporting Documents" attachment category when attaching required documents.

Proceed Without Documents

This action will allow the user to resume the normal flow without providing any supporting documentation.

Pending