The Fraud Reporting flow is executed on fraud card claims to facilitate the reporting process. When a service is available, this action is complete automatically by the system. When no service is configured, an assignment is generated to prompt a user to complete the necessary actions. For most card networks, fraud reporting must be completed before a chargeback can be submitted.
Extension Points
To configure how fraud reporting is executed, update Fraud Reporting Pre-Conditions.
To configure what automated methods are available and the system should determine which one to use, update DetermineAutoFraudReportingMethod.
To configure the maximum number of retry attempts for the integration service, update D_ImplConfig.MaxFraudReportingServiceRetries.
To enable verification mode for Mastercard, update the MCFraudReportingVerificationModeEnabled DSS. This will require a user to review all fraud values before sending the report to Mastercard.
To enable verification mode for Visa, update the VisaFraudReportingVerificationModeEnabled DSS. This will require a user to review all fraud values before sending the report to Visa.