Overview
Determines what actions are taken when a claim enters the Fraud Reporting flow.
Actions
Action | Description |
|---|---|
| AUTO | Call integrated service to complete flow. |
| MANUAL | Generate a manual assignment for a user to complete flow. |
| SKIP | Exit the flow. |
Base Configuration
Condition | Action |
|---|---|
| Is Visa Transaction AND Visa RTSI Interface Available AND Visa Case Number Available | AUTO |
| Is MC Transaction AND MasterCom Interface Available AND MC Case Number Available | AUTO |
| Otherwise | MANUAL |