(Intro video)
Cover the homepage, searching for a case, layout, and a high-level overview of functions
Knowing the tools and actions available in QFD will allow us to use our toolkit effectively. The first part of back-office training aims to thoroughly cover the actions, assets, and functions in QFD’s back-office portal.
Module 1: Getting Started
We tour the homepage, discuss how to search for a case, and learn how work is assigned.
Module 2: Actions
We review the options in the Actions menu and discuss how to pay, deny, and pend a dispute.
Module 3: Case Assets
We take a look at the
Module 4: Case Roll-up
Blah blah